HMRC has a set up a phone helpline to support businesses and self-employed people concerned about not being able to pay their tax due to coronavirus (COVID-19).
We have published brief details below of what has now been confirmed to assist your communications with HMRC at this challenging time.
- The helpline allows any business or self-employed individual who is concerned about paying their tax due to coronavirus to get practical help and advice;
- Up to 2,000 experienced call handlers are available to support businesses and individuals when needed;
- If you run a business or are self-employed and are concerned about paying your tax due to coronavirus, you can call HMRC’s helpline for help and advice: 0800 024 1222;
- The helpline number is an addition to other HMRC phone contact numbers;
- Opening hours are Monday to Friday 8am to 4pm – we understand that the helpline will not be available on Bank Holidays.
- What Should I Do Before Calling?
- We are recommending that clients try to operate with a rolling 90-day cash forecast;
- This will assist you to understand what support you are likely to need from all creditors, but specifically from HMRC in terms of making Time To Pay Arrangements;
- If you require help to prepare a Short Term Forecast then please contact email@example.com in the first instance.
- What Support Is Likely To Be Available?
- For those who are unable to pay due to coronavirus, HMRC will discuss your specific circumstances to explore:
- agreeing an installment arrangement;
- suspending debt collection proceedings;
- canceling penalties and interest where you have administrative difficulties contacting or paying HMRC immediately.